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By Lauren Amy Peacock, FIEP
Progress Is Everything
Job Coaching Skills and Strategies for Employability Practitioners
A practical, practitioner-written guide to the coaching conversations, case-management disciplines, and quiet daily decisions that actually move a client toward sustainable work.
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Price $79.95 AUD
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Format 272 pages, paperback
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Author Lauren Amy Peacock, FIEP
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Shipping Australia-wide, 3 to 5 days
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Extras Signed on request
Published by Institute of Capacity Building
About the author
Lauren Amy Peacock, FIEP
Lauren has spent over a decade coaching employability practitioners across Australia’s disability and employment-services sector. She is a Fellow of the Institute of Employability Professionals and the lead author of ICB’s Breakthrough to Barriers course.
What’s inside
Four parts.
One practice.
Written by Lauren Amy Peacock, FIEP, for the people doing the work. Every chapter is built around what happens in the room: the question that opens a stalled conversation, the case note that protects a placement, the boundary that keeps a practitioner in the job.
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First contact and case formulation
The intake conversation, reading what a client brings, and the art of a first plan that will not collapse at the first barrier.
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Case management that actually manages
Progress tracking, cadence, and the five questions to ask in every review, with templates you can copy into your CRM.
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Co-designing quality jobs
Working with employers so a placement is a real job, not a short-lived favour. Tools for the stakeholder conversation.
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Addressing barriers, building strengths
The long tail of support after placement. Resilience, relapse, and the practitioner’s own self-care.
Who this is for
Practitioners, case managers, and the team leaders who develop them.
- Employability practitioners
- Case managers and coaches
- Team leaders and managers
- L&D and facilitators
The companion
Also: The practitioner bundle.
One book to learn from. One deck to reach for.
$129.90
- $79.95 AUD, GST included
- $12.95 postage on its own, $19.95 with anything else
- Standard post, Australia-wide, 3 to 5 days