Institute of Capacity Building: training, consulting and practical resources

Our 2027 event

For the women who lead, and the women taking their next step.

Women in Work 2027. A leadership summit and a free careers expo, 19 to 21 August at Powerhouse Parramatta in Western Sydney.

About the event

Credentials

Accredited to deliver training that counts.

The accredited programs we deliver are backed by recognised national and international bodies, so the rigour behind the room is never in question.

Five active accreditations
  • Tuning in to Kids
    Tuning in to Kids Licensed facilitator
  • Mental Health First Aid Australia
    Mental Health First Aid Licensed instructor
  • Circle of Security Parenting
    Circle of Security Parenting facilitator
  • Suicide Prevention Australia Standards — QIP Accredited Program
    Suicide Prevention AU QIP-accredited program
  • DISC Advanced
    DISC Advanced Accredited consultant

Empowering through education

Our core commitment

Our mission is to lift capability in disability, employability, and community services to better serve vulnerable Australians. We bring research-backed training and practitioner experience to every engagement.

Read more about us

Who we serve

Training built for specific roles.

Four groups of professionals, each with programs shaped around the work they actually do. Not a generic capability framework.

Four core audiences

  • Employment professionals

    DES consultants · RTO trainers · Inclusion officers

    Frameworks that hold up in case-managed contexts and move jobseekers into roles that last.

    See programs

  • Community & service leaders

    NDIS team leads · Service managers · Operations directors

    Keep teams credentialed, compliant, and confident as your services scale.

    See programs

  • Frontline practitioners

    Support workers · Peer leads · Disability coaches · Mentors

    Hands-on training with cultural awareness baked in, so what's taught lands in the room.

    See programs

  • Learning & development

    L&D leads · Internal trainers · People & culture managers

    Programs your people can deliver in-house, at your pace and scale.

    See programs

Testimonials

Real stories, real impact.

  • We hired ICB to run a leadership-development session at our national leadership conference. Lauren is an impressive facilitator who tailored the DISC leadership event to our needs. She created so much fun amongst the learning, it was an exceptionally motivating event for our leaders.

    Rachel Harvey Head of People & Culture

  • The Mental Health First Aid and de-escalation training was industry leading. It was evident the facilitator had extensive industry experience as she ensured the training was tailored to our needs. The training was practical and applicable and we all left more confident in our ability to manage crises with our clients.

    Megan Shepherd Area Manager, NSW Probation and Parole

Who we have worked with

Focused on capacity to change

Why choose us?

We combine deep sector-specific experience with a practical, hands-on approach to improving your industry.

Three reasons

  • Industry insight

    Our profound understanding of the challenges facing disadvantaged Australians, particularly within the NDIS landscape, drives the work of everyone in our educational programs.

  • Experienced visionaries

    Our consultants and facilitators bring decades of sector experience. Our work with national and international peak bodies and membership organisations means we have insights and cross-sector exposure that can benefit your organisation.

  • Impactful purpose

    We are not just about training. We are about creating tangible, positive changes in the lives of Australia's most vulnerable through high-quality education.