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Training that lifts whole teams.

Courses built with frontline practitioners for the disability, employment and community sectors across Australia.

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20 courses shown.

An audience of women applauding at an event Featured course

Women Who Lead: Sydney Intensive

A five-day leadership intensive for women already leading teams in employment and disability services. 7 to 11 December 2026 in Castle Hill, Sydney.

  • Duration: 5 days, 7 to 11 December 2026, plus online follow-up sessions
  • Delivered: Face to Face at Peppers The Hills Lodge, Castle Hill NSW
  • Investment: $1,999 + GST per person
  • Developed by: Institute of Capacity Building
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Accidental Counselling

Gain essential counselling and listening skills, set clear boundaries, and protect your wellbeing while supporting clients with confidence and care.

  • Duration: 1 day F2F or two 1/2 day sessions online
  • Delivered: Face to Face, Online
  • Developed by: Institute of Capacity Building
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Barriers to Breakthrough

Barriers to Breakthrough equips employability practitioners in the Inclusive Employment Australia contract with practical coaching and case management skills to...

  • Duration: 8 hours
  • Delivered: Online
  • Developed by: Institute of Capacity Building
Two men in a calm, close conversation in armchairs, one gesturing as he talks

CALM Conversations Suicide intervention

Suicide intervention training equips you to recognise risk, use CALM conversations, build safety plans and connect people to help, giving you confidence to save...

  • Duration: 1 day F2F or two 1/2 day sessions online
  • Delivered: Face to Face, Online
  • Accredited by: Suicide Prevention Australia
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COACH My Team

Learn practical coaching techniques in a 4-hour workshop to boost performance, drive growth, and build a loyal, high-performing team in the community sector.

  • Duration: 4 hours
  • Delivered: Online
  • Developed by: Institute of Capacity Building
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Circle of Security

Eight-week program guides parents to read attachment cues, soothe big emotions and handle goodbyes, tantrums and family change, building calmer, more...

  • Duration: Eight 90min sessions conducted weekly
  • Delivered: 1:1, Online, Group
  • Accredited by: Circle of Security
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Conversations that Count

Equip employment, disability, and community sector workers to confidently handle challenging client interactions, build connections, and foster productive...

  • Duration: 2 hours e-learning and 6 hours live training
  • Delivered: Blended (Face to Face and/or Online)
  • Developed by: Institute of Capacity Building
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DISC-over for Leaders

Discover your leadership style through the DISC model and learn how to adapt your communication to reduce conflict and lead with greater impact.

  • Duration: 2-4 hours depending on team size
  • Delivered: Face to Face, Online
  • Accredited by: DISC
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DISC-over your style

Unlock your communication strengths with a DISC assessment and 90-minute webinar packed with tools to improve conversations at work and beyond.

  • Duration: 90 min
  • Delivered: Online
  • Accredited by: DISC
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DISC-over your team

A tailored DISC team workshop that improves communication, reduces conflict, and boosts team performance through individual insights and group activities.

  • Duration: 90 min
  • Delivered: Online
  • Accredited by: DISC
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Facilitator training

Train sector professionals to deliver mental health and communication workshops, enhancing skills and reducing external training costs.

  • Duration: 4-day intensive or 4 x 1-day sessions
  • Delivered: Face to Face, Online
  • Developed by: Institute of Capacity Building
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LESSON: De-Escalation Intervention

One-day de-escalation workshop equips disability, care and employment staff to safely assess, defuse and assist in volatile situations, guarding everyone’s...

  • Duration: 1 day
  • Delivered: Face to Face
  • Developed by: Institute of Capacity Building
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Leadership Training

Build leadership capability with customised training using DISC and other proven models to improve team dynamics, tackle challenges, and boost organisational...

  • Duration: Variable based on organisational needs
  • Delivered: Face to Face, Online
  • Developed by: Institute of Capacity Building
A distressed woman on a couch holding her head while a worker with a folder rests a hand on her shoulder

Managing Mental Health Crises

Recognise early signs of mental health crises, apply trauma-informed de-escalation, and boost safety, service quality, and workforce wellbeing.

  • Duration: 8 hours
  • Delivered: Blended (Face to Face and/or Online)
  • Developed by: Institute of Capacity Building
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Mental Health First Aid

Essential mental-health first aid skills to spot hidden distress, support conversations, guide early help and guard your wellbeing in community and care roles.

  • Duration: 2 days or 5 hours e-learning and two 2.5 hour webinars virtually
  • Delivered: Face to Face, Online
  • Accredited by: Mental Health First Aid Australia
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Open Doors: Employer Engagement for Job Coaches

A two-day program and 12 weeks of follow-through that turn employer contact into a daily habit, so every consultant builds a live pipeline of local employers.

  • Duration: 2 days plus three embedment sessions over 12 weeks
  • Delivered: Blended (Face to Face and/or Online)
  • Developed by: Institute of Capacity Building
Letters on a desk spelling out "Job wanted", beside a laptop, coffee and a notebook

ReadySetWork: Your Employment Restart

ReadySetWork is an online program for Australians facing disadvantage, combining job-search strategies, confidence-building, and digital skills to support...

  • Duration: 8 hours
  • Delivered: Online
  • Developed by: Institute of Capacity Building
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The PI Method Job Coaching Course

Two days of face-to-face training and a 12-week embedment program that give employment services coaches one proven, repeatable coaching method and the tools...

  • Duration: 2 days plus a 12-week embedment program
  • Delivered: Blended (Face to Face and/or Online)
  • Developed by: Institute of Capacity Building
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Tuning into Kids

Tuning into Kids equips parents with emotion-coaching skills to talk and listen better, boost self-regulation, curb behaviour issues and foster friendships...

  • Duration: 90 minutes / 6 weeks
  • Delivered: Online
  • Accredited by: Tuning into kids
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Well and Able: Self-care and Boundaries in the caring industry

A three-hour workshop for frontline employment services staff. Build a self-care plan, recognise the signs of burnout and set boundaries with complex clients.

  • Duration: 3 hours
  • Delivered: Face to Face, Online
  • Developed by: Institute of Capacity Building