Our Accreditations
Our training is accredited by the following organisations





Empowering Through Education
Our Core Commitment
Our mission at ICB is to improve workforce capability in disability, employability and community services to better serve vulnerable Australians.
01.
Free Sector Resources
Our Knowledge Hub, including Enabledex and disAbility Atlas is the only Australian knowledge hub on disabilities, medical conditions, and workplace accommodations designed for employability practitioners.
02.
Training Solutions
We offer a robust suite of training programs based on workforce need. Our frontline workshops include Conversations that Count and Managing a Mental Health Crisis . We also provide facilitator training , the Barriers to Breakthrough e-learning course, and a range of leadership and communication training options.
03.
Performance Improvement Consulting
Amplify your organisation’s impact with our expert consulting. We partner with you to deliver our Purpose & Strategy Blueprint to sharpen your mission, the People & Performance Uplift to build team capability, and our Governance & Quality Foundations to mitigate risk. We work with your leadership to build clarity and confidence, ensuring you deliver exceptional community outcomes.
04.
Client Service Delivery
As part of our commitment to disability employment, we offer direct support to jobseekers. This includes a self-paced online job coaching program , intensive one-on-one job coaching for clients with NDIS funding, and licensing for providers to deliver our group training programs internally. These streams provide flexible, innovative pathways to employment.
Our clients
We provide specialised training and resources for professionals dedicated to building stronger communities and brighter futures.
Employment Professionals
For the experts on the front line of employment services, we provide the tools to guide job seekers towards meaningful careers and long-term success.
Community & Service Leaders
Empowering managers, coordinators, and executives to lead with impact, foster inclusive teams, and drive organisational growth in the community and disability sectors.
Frontline Practitioners
Supporting dedicated practitioners—from family support workers to childcare educators—who create safe, nurturing, and empowering environments for our communities.
Learning & Development
Specialised facilitator training for L&D professionals, equipping them with the skills to design and deliver powerful, high-impact learning experiences.
Testimonials
Real Stories, Real Impact
Features of our courses and services
Why choose us?
Choose us because we combine deep sector-specific expertise with a passionate, hands-on commitment to empowering your mission.
Industry Insight
Our profound understanding of the challenges facing disadvantaged Australians, particularly within the NDIS landscape, is drawn from years of dedicated, on-the-ground experience. Our director, Lauren Peacock FIEP, is the author of Progress is Everything and The PI Method Workbook, the definitive books on employability coaching for disadvantaged Australians.
Our consultants and facilitators bring decades of sector experience. Our qork with national and international peak bodies and membership organisations means we have insights and cross sector exposure that can benefit your organisation.
Our consultants and facilitators bring decades of sector experience. Our qork with national and international peak bodies and membership organisations means we have insights and cross sector exposure that can benefit your organisation.
Experienced Visionaries
Leaders like Lauren Peacock bring depth, dedication, and decades of expertise to the forefront, propelling our mission forward.
Impactful purpose
We’re not just about training; we’re about creating tangible, positive changes in the lives of Australia’s most vulnerable through high-quality education.