Master the Art of
Inclusive Hiring.

Go beyond compliance and learn what it truly takes to build a diverse and thriving workplace.

This course gives you the practical frameworks and skills to confidently lead inclusive employment practices.

The Answers You Need,
Instantly.

Confidently support clients with barriers to work.

Access Australia’s only knowledge hub on disabilities, medical conditions, and workplace accommodations, designed specifically to empower employability practitioners.

Lead Training
That Inspires.

Are you an L&D professional ready to elevate your impact?

Our Facilitator Training gives you the tools to design and deliver engaging, memorable, and truly transformative learning experiences.

The Essential Guide for Modern Job Coaches

Announcing the Progress is Everything book and job coaching card decks.

Equip yourself with groundbreaking, evidence-informed interventions to empower clients and drive real progress.

Our Accreditations

Our training is accredited by the following organisations
Empowering Through Education

Our Core Commitment

Our mission at ICB is to improve workforce capability in disability, employability and community services to better serve vulnerable Australians.
01.

Free Sector Resources

Our Knowledge Hub, including Enabledex and disAbility Atlas is the only Australian knowledge hub on disabilities, medical conditions, and workplace accommodations designed for employability practitioners.
02.

Training Solutions

We offer a robust suite of training programs based on workforce need. Our frontline workshops include Conversations that Count and Managing a Mental Health Crisis . We also provide facilitator training , the Barriers to Breakthrough e-learning course, and a range of leadership and communication training options.
03.

Performance Improvement Consulting

Amplify your organisation’s impact with our expert consulting. We partner with you to deliver our Purpose & Strategy Blueprint to sharpen your mission, the People & Performance Uplift to build team capability, and our Governance & Quality Foundations to mitigate risk. We work with your leadership to build clarity and confidence, ensuring you deliver exceptional community outcomes.
04.

Client Service Delivery

As part of our commitment to disability employment, we offer direct support to jobseekers. This includes a self-paced online job coaching program , intensive one-on-one job coaching for clients with NDIS funding, and licensing for providers to deliver our group training programs internally. These streams provide flexible, innovative pathways to employment.

Our clients

We provide specialised training and resources for professionals dedicated to building stronger communities and brighter futures.

Employment Professionals

For the experts on the front line of employment services, we provide the tools to guide job seekers towards meaningful careers and long-term success.

Community & Service Leaders

Empowering managers, coordinators, and executives to lead with impact, foster inclusive teams, and drive organisational growth in the community and disability sectors.

Frontline Practitioners

Supporting dedicated practitioners—from family support workers to childcare educators—who create safe, nurturing, and empowering environments for our communities.

Learning & Development

Specialised facilitator training for L&D professionals, equipping them with the skills to design and deliver powerful, high-impact learning experiences.
Testimonials

Real Stories, Real Impact

“We hired ICB to run a leadership development session at our national leadership conference. Lauren is an impressive facilitator who tailored the DISC Leadership event to our needs. She created so much fun amongst the learning- it was an exceptionally motivating event for our leaders.”

Rachel Harvey
Head of People & Culture

“The Mental Health First Aid and de-escalation training was industry leading. The information was contextualised for the unique complexities of our environment. It was evident the facilitator had extensive industry experience as she ensured the training was tailored to our needs. I especially appreciated how engaged the learners were due to the variety of activities and practice opportunities offered. The training was practical and applicable and we all left more confident in our ability to manage crises with our clients.”

Megan Shepherd
Area Manager, NSW Probation and Parole

Features of our courses and services

Why choose us?

Choose us because we combine deep sector-specific expertise with a passionate, hands-on commitment to empowering your mission.

Industry Insight

Our profound understanding of the challenges facing disadvantaged Australians, particularly within the NDIS landscape, is drawn from years of dedicated, on-the-ground experience. Our director, Lauren Peacock FIEP, is the author of Progress is Everything and The PI Method Workbook, the definitive books on employability coaching for disadvantaged Australians.

Our consultants and facilitators bring decades of sector experience. Our qork with national and international peak bodies and membership organisations means we have insights and cross sector exposure that can benefit your organisation.

Experienced Visionaries

Leaders like Lauren Peacock bring depth, dedication, and decades of expertise to the forefront, propelling our mission forward.

Impactful purpose

We’re not just about training; we’re about creating tangible, positive changes in the lives of Australia’s most vulnerable through high-quality education.