Workshops & Courses

Managing Mental Health Crises

Recognise early signs of mental health crises, apply trauma-informed de-escalation, and boost safety, service quality, and workforce wellbeing.

  • Investment $299 per learner
  • Duration 8 hours
  • Delivered Blended (Face to Face and/or Online)
Accredited by Institute of Capacity Building

About this course

Equip your team to proactively manage and safely resolve mental health crises with this targeted training.
Course Content:

  • Identifying early warning signs of mental health crises
  • Practical de-escalation techniques
  • Understanding and applying trauma-informed approaches

Benefits for Practitioners:

  • Identify early warning signs of mental health distress.
  • Implement practical, trauma-informed de-escalation techniques.
  • Increase personal safety and confidence in handling crises.

Benefits for Organisations:

  • Improve duty-of-care standards and service quality.
  • Minimise the risk of critical incidents.
  • Enhance workforce wellbeing and support employee retention.

Accidental Counselling

Gain essential counselling and listening skills, set clear boundaries, and protect your wellbeing while supporting clients with confidence and care.

  • Duration: 1 day F2F or two 1/2 day sessions online
  • Delivered: Face to Face, Online
  • Accredited by: Institute of Capacity Building

CALM Conversations Suicide intervention

Suicide intervention training equips you to recognise risk, use CALM conversations, build safety plans and connect people to help, giving you confidence to save...

  • Duration: 1 day F2F or two 1/2 day sessions online
  • Delivered: Face to Face, Online
  • Accredited by: Suicide Prevention Australia

Conversations that Count

Equip employment, disability, and community sector workers to confidently handle challenging client interactions, build connections, and foster productive dialo...

  • Duration: 2 hours e-learning and 6 hours live training
  • Delivered: Blended (Face to Face and/or Online)
  • Accredited by: Institute of Capacity Building

Start today

$299 per learner

  • Duration: 8 hours
  • Delivered: Blended (Face to Face and/or Online)
Enquire now